Order process times

our orders are processed within 1-3 business days. During seasonal times like Black Friday and Christmas, order processing can take up 5 business days. We appreciate your patience while we prepare your order.

Shipping times

We ship from our warehouse located in Luxembourg. We Cortently ship Worldwide.

• Orders shipped within Luxembourg will arrive within 1-3 business days.
• Orders shipped to Europe / non-Europe will arrive within 2-10 business days.
• Orders shipped worldwide will arrive within 5-20 business days.

Service Delivery Price

* FREE SHIPPING all over Luxembourg 

Luxembourg 1 - 3 Days 1.87€ - 7.20€ by Post Courrier

Europe 2 - 10 Days 3.68€ - 17.85€ by Post Courrier

Rest of the World 5 - 20 Days 4.90€ - 110.60€ by Post Courrier

Local pickup

We currently offer free pickup at our Studios located in Esch-sur-Alzette / Luxembourg. At checkout, select the pickup option and make your purchase. After you receive your order confirmation, you will receive a second email stating that we are preparing your order. Pickup orders are generally ready for pickup within 2-4 days. If your placed your order after business hours, your order will be prepared the following day.

Please bear in mind that these times are for the shipment by the carrier. These do not take into account customs delays in certain countries which may slow these times down. This is unfortunately out of our control and we cannot be held liable for any delays due to customs or extenuating circumstances such as bad weather etc.

Please allow an extra couple of days for shipping during busy periods such as sales or public holidays.

*Exceptions Certain types of items like perishable goods; custom products (such as special orders or personalized items). Will only be shipped out after fulfillment as specified on the products description.

Miranda Clothing line reserves the right to amend orders placed with incorrect delivery options without notice and to delay dispatch of items until the customer has confirmed correct postal address or confirmed it is a legitimate order by providing identification. The customer takes full responsibility for consequences of providing incorrect information - Miranda Clothing line is not responsible for issuing refunds or sending replacements.

INTERNATIONAL SHIPPING

Import Tax: Please be advised that for countries outside the EU, as well as the Canary Islands, there may be customs and VAT charges that the customer will be responsible for.

Miranda Clothing line does not accept responsibility for items being delayed through customs/security checks or adverse weather conditions. There are no refunds on shipping costs unless Miranda Clothing line or their courier is responsible for the error.

In certain circumstances such as large orders, we may use alternate couriers such as UPS / DHL / FedEx / or other

We clean up after ourselves.

Ecommerce deliveries have a carbon footprint. That's why we support cutting-edge companies that remove carbon from the air.

Together, we have…

• Removed more than thousands of tonnes of carbon from the atmosphere
• Provided carbon-neutral shipping for more than thousands of orders

Here's how it works: For every order we receive, a formula is used to calculate the estimated shipping emissions. Based on those estimates, a portion of our revenue goes to carbon removal companies that have been vetted by scientists from Carbon Direct. Those companies use that money to remove however much carbon our shipments created. Any extra funds go toward the further development of carbon removal technologies.

Let's meet a few of the companies removing carbon from the sky.

Grassroots Carbon

DroneSeed

Our Commitment to the world, and to you.